portpen.blogg.se - Emc support contact

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#EMC SUPPORT CONTACT REGISTRATION#

Dell customer service validates the account settings and enables the corporate user access. In order to have your account type upgraded from a limited access account (yellow or orange checkmark) to a corporate account (black checkmark), you must click this Administrative Support link to directly engage Dell customer services.

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For additional information, providing a serial number or service tag for one of your Dell products facilitates the process. This information is used to set up a profile for your organization. This should only take a day or two, after which you have access to all the online support features for your company, including MyService360.Ĭontacting Administrative Support to Upgrade Your Account Type.

If you are the first person from your organization to register, a company profile must be set up, in which case you are prompted to provide some details about your organization.įigure 5: Submit your Organization Information.

For some companies and government entities you, see a list of organizations to choose from. Select the entry that matches your corporate unit.

In the Create an account section, enter the required details, and then click Create Account. If you have already registered with a basic account, enter the email address and the password.

Navigate in your browser using this link: Create an account.

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If you choose not to complete the full registration, you still have access to Dell Support, but with a limited subset of features and content. To access all the features and content available to your organization, you must register for an online support corporate-level account.

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New User Registration for Corporate Users As an employee of an organization that has either purchased Dell Technologies products or is a Dell Partner, the black check mark next to your name on the sign-in icon reflects your corporate-level status. Follow the steps below for Contacting Administrative Support to Upgrade Your Account Type.Ī black check mark indicates Dell corporate customer or partner. If there is a yellow or orange check mark next to your name on the sign-in icon and you are using a corporate-specific email address, contact Administrative Support to have your account upgraded.

When you log in to Dell Support to verify your account type, the check mark changes to the relevant user type and color, as outlined below.Ī yellow or orange check mark indicates limited access and is not fully configured for corporate access.

When accessing, the user login appears with a blue check mark. For basic user access, register your email address by the sign-in menu at Dell Support. If you have not yet registered, follow the steps below for New User Registration for Corporate Users. If there is no checkmark, sign in to Dell Support. A checkmark next to your name on the sign-in icon indicates this. Ability to manage both company preferences and contacts for your organization (if a Company Administrator)Īccount Status and Types There are different types of accounts depending on your relationship with Dell.Access to advanced services information in the MyService360 feature.

Features to view and manage service requests for your organization.Ability to create corporate service requests either directly or by Live Chat.Visibility to restricted knowledge-based articles and other content.Registering for an account with Dell grants: The online support site ( /support) is a password-protected services portal providing access to a suite of tools, technical content to optimize Dell server, storage, and networking products, and the ability to contact Dell Support when needed. This article discusses corporate account upgrade or registration for /support, to obtain corporate-level access to tools and content for server, storage, and networking assets.